Delete your Business Desk account

Last updated 4 November 2026

You can delete your Business Desk login, or a whole business and all its records, at any time. Here's how.

Delete your login in the app

1. Sign in to Business Desk (on the web or in the app) and open Settings.
2. Scroll to Account and tap Delete my login.
3. Type your email address to confirm and tap Delete my login.

If you're the only person using a business, that business and all its records are deleted too, and any subscription is stopped. If other people use it, you simply leave and their records stay. If you're the only owner of a business other people use, make one of them an owner first (Settings > Team).

Delete a whole business

An owner can open Settings > Account > Delete this business and type the business name to confirm. This deletes every record in it for everyone on the team and stops the subscription. Download a backup first if you want a copy.

Without the app

Email businessdesksupport@druops.net from the email address you sign in with and ask us to delete your login or your business. We'll confirm it's you and delete it within 30 days, usually much sooner.

What's deleted and what's kept

• Deleted straight away: your login, and for a deleted business its customers, bookings, jobs, payments, quotes, invoices, stock, settings and messages.
• Removed within 30 days: copies in our database provider's backups, as they expire.
• Kept: records of subscription payments, which the law requires us to keep (normally six years). These hold your business name and email, not your customers' details.

If a free trial ends or a subscription is cancelled and isn't renewed, the business is deleted automatically 30 days later, after warning emails. See our privacy policy for more.